Frequently Asked Questions
What services does Aurora offer?
Aurora offers a range of commercial photography services, including PR photography, company profiles, professional headshots, and event coverage, all designed to deliver high-quality images with quick turnaround times.
How can I make an inquiry for photography services?
To make an inquiry for photography services, simply visit our website and fill out the contact form, or reach out to us directly via email or phone. We look forward to discussing your photography needs!
What types of photography does Aurora specialize in?
Aurora specializes in PR and commercial photography, offering services such as company profiles, headshots, and event coverage to meet various business needs.
What is Auroras photography pricing structure?
Aurora's photography pricing structure is tailored to meet diverse client needs, offering competitive rates based on the type of service, project scope, and duration. For detailed pricing information, please contact us directly for a personalized quote.
How quickly can I receive my photos?
The timeline for receiving your photos depends on the type of project, but we typically deliver high-quality images within 48 to 72 hours after the shoot.
Does Aurora offer custom photography packages?
Aurora offers custom photography packages tailored to meet your specific needs. We work closely with clients to create unique solutions that align with their vision and requirements.
What is the booking process for services?
The booking process for our services involves a straightforward inquiry. Simply contact us via our website or phone, specify your photography needs, and we will guide you through the scheduling and confirmation steps.
Can I see a portfolio of past work?
You can view a portfolio of our past work to see the quality and style of our photography. Please visit our website or contact us for access to our latest projects and client highlights.
What locations does Aurora cover for shoots?
Aurora covers a wide range of locations for shoots, primarily focusing on Northern Ireland but also extending services to various locations across the UK and beyond, ensuring flexibility to meet client needs.
Are there any travel fees for distant locations?
Travel fees may apply for distant locations. We assess the distance and associated costs on a case-by-case basis to ensure transparency and fairness in our pricing. Please inquire for specific details related to your location.
How does Aurora handle client consultations?
Aurora handles client consultations through personalized discussions to understand specific photography needs, ensuring tailored solutions that align with each client's vision and requirements. This approach fosters effective communication and sets the stage for successful collaborations.
What is the typical turnaround time for projects?
The typical turnaround time for projects at Aurora PA is generally between 5 to 10 business days, depending on the complexity and scope of the photography services required.
Does Aurora provide digital and print options?
Aurora offers both digital and print options for all photography services, ensuring clients receive high-quality images in their preferred formats. Whether you need images for online use or printed materials, we have you covered.
What equipment does Aurora use for shoots?
Aurora uses high-quality cameras, lenses, and lighting equipment tailored for various shoots, ensuring exceptional image quality and versatility for every project. Our professional gear allows us to capture stunning visuals that meet our clients' needs.
Can I request specific styles of photography?
You can request specific styles of photography. At Aurora PA, we tailor our services to meet your unique vision, ensuring that the final images reflect your desired aesthetic and message.
How does Aurora ensure high-quality images?
Aurora ensures high-quality images by utilizing professional equipment, expert techniques, and a keen eye for detail, combined with a commitment to client collaboration throughout the photography process.
What is the cancellation policy for bookings?
The cancellation policy for bookings at Aurora PA states that cancellations must be made at least 48 hours in advance to avoid a cancellation fee. Please contact us directly for further details.
Are there discounts for multiple sessions?
Discounts are available for multiple sessions. If you're looking to book several photography sessions with Aurora PA, we can offer you a tailored package that provides cost savings while ensuring high-quality service.
How does Aurora handle client feedback?
Aurora values client feedback as a crucial part of our service improvement. We actively encourage clients to share their thoughts and suggestions, which we carefully review to enhance our photography services and ensure client satisfaction.
What types of events does Aurora cover?
Aurora covers a wide range of events, including corporate functions, product launches, conferences, and social gatherings, ensuring high-quality photography that captures the essence of each occasion.
Can I book Aurora for corporate events?
You can book Aurora for corporate events. Our team specializes in capturing high-quality images that showcase your event's professionalism and atmosphere, ensuring a seamless experience tailored to your needs.
How does Aurora approach creative direction?
Aurora's approach to creative direction involves collaborating closely with clients to understand their vision, ensuring that each project reflects their unique brand identity while delivering high-quality, impactful imagery.
What is included in a standard photography package?
A standard photography package includes a pre-shoot consultation, a specified number of high-resolution images, professional editing, and delivery of the final photos within a quick turnaround time, ensuring quality and satisfaction.
Does Aurora offer retouching services for photos?
Aurora offers retouching services for photos, ensuring that each image meets the highest standards of quality and presentation. Our skilled team enhances your photos to achieve the desired look and feel.
How can I contact Aurora for inquiries?
You can contact Aurora for inquiries by visiting our website and filling out the contact form, or by emailing us directly at info@aurorapa.com. We look forward to assisting you with your photography needs!
What is the experience level of Auroras photographers?
The experience level of Aurora's photographers is exceptional, with a team of highly skilled professionals who have extensive backgrounds in commercial and PR photography, ensuring top-quality results for all clients.
Are there any testimonials from previous clients?
Testimonials from previous clients are available and highlight our commitment to quality and service. We take pride in the positive feedback received, showcasing our ability to deliver exceptional commercial photography tailored to client needs.
How does Aurora promote its photography services?
Aurora promotes its photography services through targeted marketing strategies, including showcasing portfolio work on social media, collaborating with notable clients, and engaging in community events to highlight their expertise and attract potential customers.
What makes Aurora different from other agencies?
Aurora stands out from other agencies due to its commitment to delivering high-quality commercial photography with a quick turnaround, tailored services for each client, and a proven track record of successful collaborations with notable brands.
Can I schedule a consultation before booking?
You can schedule a consultation before booking with Aurora PA. This allows us to discuss your specific photography needs and ensure we deliver the best service for your project.